Let's face it, there's a lot going on at 5Dimes. You have Bingo and live dealer games. There are sportsbook and horse racing. There are lottery games and poker. You also have casino games and mini-games designed to take up less space on your screen. With so much going on, it can be hard to know where to start.
We have four tips to help you play at 5Dimes. Here's the breakdown.
When the casino changes or updates any of the games, promotions, and services, they'll send you an email or text. If your information is outdated, you're not going to get those important messages. Make sure you check your information every month or two to ensure your contact details are current.
DBAS, or Device-Based Authentication, is a security measure that keeps others from hacking into your account. If that happens, they'll gain access to your account and can transfer winnings to themselves. You don't want to lose out.
The casino asks players to implement DBAS when they sign up. Don't put it off. Do it immediately. It's not difficult. You'll receive an email that gives you a special link and code to access the casino. As long as you follow those steps, your device will be registered to your account. If anything changes, such as you get a new device, you'll just have to repeat the authentication process.
To prevent a hacker from getting into your account, it's also a good idea to change your password every two months. Be smart when choosing your password. Use a combination of upper and lower case letters, numbers, and symbols. Make a longer password of at least eight characters.
To change your password, you'll make the request and click “send code.” Once you have the code, you enter that at 5Dimes Casino and you can change your password. If you ever forget your password, call customer service.
When you create your account, you cannot change your name. Make sure you use your legal name. If you don't, claiming your winnings can be a problem. You also need a valid phone number before you can claim your winnings or make a deposit.
You may be asked to provide proof of identity and residence. This is another reason why you need to use your legal name and address when you sign up.
You cannot have more than one account. If you try, you'll forfeit everything you've gained and be blocked from playing at the casino.
Those are the important rules you need to remember when you play at the online casino. If you ever have questions or concerns, contact customer service immediately. Be sure to read the rules every month or so to make sure nothing has changed before you play at 5Dimes Casino.