Privacy Policy

Effective Date: July 13, 2026

Privacy essentials you should know right up front

We respect your privacy and design our data practices to protect players while delivering fast, legal play in the United States. This page explains what we collect, how we use it, and the choices you have. Our privacy practices work alongside our Terms and Conditions.

What we collect and why it matters

We collect information to create accounts, verify identity, process payments, and keep gameplay fair and legal. Types of information include basic account details, identity and verification documents, payment and transaction records, game activity, device and connection data, geolocation, and communications with support.

• Account and contact info, like name, email, and phone number, to manage your account.
• Identity documents and age verification to comply with gaming laws and prevent underage play.
• Payment data to process deposits and withdrawals, and to detect fraud.
• Game activity and session data to personalize offers, handle disputes, and improve services.

Collecting this data helps us provide quick payouts, in-state compliance, and secure play. We do not imply any guaranteed outcomes from gameplay.

How we use your data to keep play smooth

Your information powers essential functions and player benefits. Typical uses include account setup, deposit matches and bonus eligibility, responsible gaming checks, fraud detection, customer support, and targeted offers you opt into. We also use aggregated, anonymized data to improve our games and mobile experience.

We only process data for legitimate business purposes, and we link processing to clear player benefits like faster withdrawals, timely support, and in-state access where required.

Cookies and tracking — control your experience

We use cookies, local storage, and similar tools to remember preferences, secure sessions, and analyze site performance. These technologies help keep logins fast, save your settings, and show relevant bonus offers. You can manage cookie settings through your browser, but limiting cookies may affect gameplay, authentication, or promotional features.

Sharing data — who sees what, and why

We share personal information with service providers that operate on our behalf, including payment processors, identity-verification vendors, fraud-prevention partners, game providers, and analytics firms. We may also disclose information to regulators, law enforcement, or other parties when required by law, or to protect our rights and the safety of players.

We do not sell personal information for monetary consideration. When we share data with marketing partners, we provide clear opt-out choices.

How we protect your information

We use industry-standard safeguards, including encryption, secure servers, access controls, and regular security audits to protect your data. Only authorized staff and vendors with a business need have access, and we require contractual security commitments from third-party partners. No system is perfectly secure, but we continuously update practices to address new threats.

Your privacy choices and rights

You have control over many aspects of your data. You may access, correct, or request deletion of personal information, subject to legal and operational limits. California residents have additional rights under state law, including the right to request disclosures about data practices and to opt out of certain sharing.

To exercise your rights, send a request to our privacy team at privacy@ourcasino.com with a clear description of the request and any supporting account details. We will verify your identity before responding.

Retention, transfers, and legal obligations

We retain information as long as needed to provide services, comply with legal obligations, and resolve disputes. That may include maintaining records for tax, regulatory, and anti-money-laundering purposes. Some processing or storage may occur outside the United States with appropriate safeguards in place.

Underage access and verification

Players must meet the minimum legal gambling age in their state to create an account. We verify age and identity using government-issued documents and other checks. If we become aware of underage account activity, we will close the account and report as required by law.

Marketing, offers, and promotional messages

We may contact you about promotions, bonuses, and service updates if you opt in. Messages include clear unsubscribe instructions. Promotional eligibility may require meeting specific terms and conditions, and bonuses are subject to wagering requirements and other rules.

Complaints, disputes, and regulatory cooperation

If you have a privacy concern or dispute, contact privacy@ourcasino.com. We work with regulators and licensing authorities to resolve issues, and we cooperate with lawful requests from government agencies.

Policy updates and how we’ll notify you

We may update this Privacy Policy to reflect changes in law or service practices. Material changes will be communicated via email or site notice, and the effective date at the top will be updated. Continued use of your account after the update means you agree to the revised terms.

If you need help, have questions, or want to exercise your privacy rights, contact our privacy team at privacy@ourcasino.com. We aim to respond promptly and keep your personal information safe while delivering fast, legal play and fair access to bonuses and games.